Import & Regulatory Management

Expanding into the UK doesn’t have to mean navigating customs, VAT, and complex import processes on your own. We manage customs clearance, import VAT and duties, while providing guidance on UK product compliance requirements.
We handle the operational complexity, so you can stay focused on growing your business.

Getting your product into the UK shouldn’t be a bureaucratic maze. At AZgen, we simplify the import process by managing customs clearance, import procedures, documentation, VAT and duties as part of our role as the importer.

From customs requirements and product classification guidance to import documentation and operational coordination, we take care of the complexity behind the scenes.

We provide advisory support on UK product compliance requirements, while ensuring your supply chain keeps moving smoothly. Whether you’re shipping from Europe or beyond, we help you enter the UK market with confidence — so you can stay focused on growing your business.

What we actually offer

Three things we do better than anyone else.

AZgen Business Intelligence

A fully automated reporting system built specifically for marketplace brands. Real data, every day, without you lifting a finger. What this means for you: You can see exactly how much profit each SKU made last month, on every platform, without opening a single marketplace dashboard.

Marketplace Management

Full-service management across 15 UK marketplaces. Listings, advertising, pricing, promotions and daily operations handled entirely by us. What this means for you: Your products go live on every relevant UK platform within four weeks of sending us your data. Then we run it all.

Warehousing, Fulfilment and Customer Service

Stock held in the UK, orders fulfilled fast, and every customer query answered by our team in your brand’s name. We coordinate import, customs, and last-mile delivery process. What this means for you: Your UK customers get a seamless local experience. You never have to think about it.

Everything else follows from these. If you get these three right, UK marketplace growth takes care of itself.